Quality management in testing laboratories in accordance with the ISO/CEI 17025 standard (Cofrac)
Objectives
- Familiarise yourself with the requirements of EN ISO/CEI 17025 and LAB REF 02.
- Describe the rules for setting up a Quality Assurance System.
- Optimise a Quality Assurance System.
- Find out how to obtain COFRAC accreditation.
Who should attend
Quality managers from laboratories involved in setting up a Quality Assurance System in accordance with EN ISO/CEI 17025 with a view to accreditation. Anyone involved in implementing a Quality Assurance System within a laboratory.
Prerequisites
At least 1 year's experience in a testing or calibration laboratory.
Technical and teaching resources
Presentation aids for lectures, case, demonstration models, test equipment for practical training courses
Sanction of training
Certificate of completion
Methods of assessment
QUIZ evaluation questionnaire
Presentation
This course presents the requirements applicable to laboratories wishing to set up and monitor a Quality System.
During the course, for each key paragraph of standard EN ISO/CEI 17025, numerous examples will be presented in order to provide Quality tools for improving a Quality System.
The accreditation process is then described.
Program
1 - Learn the basics of quality assurance
2 - Describe the EN ISO/IEC 17025 standard
- Key points
- Quality management requirements
- Technical requirements
3 - Present the requirements of standard EN ISO/CEI 17025
- Documentation management
- Personnel management
- Processing a service (review of a request - review of an order - review of a contract - operating procedures - testing - results management - transmission of results)
- Test environment
- Checking results
- Remedial, corrective and preventive actions
- Internal, external and customer audits
- Management review
4 - Manage measurement equipment pool
- Application of COFRAC documents LAB GTA 07 and LAB GTA 13
- Setting up calibration programs
- Metrological criteria
- Mention and use of measurement uncertainties in reports or certificates and inclusion in the declaration of conformity
- Putting equipment back into service
5 - Define the quality policy
6 - Start the accreditation process with an accreditation body (e.g. COFRAC)